Building for better lives / Conference sessions

Minor concurrent session

Thursday 30 November 2017
1.30pm – 3.00pm
Meeting room C2.5+C2.6, ICC

MIN3: Digital technology for tenants and the homeless

From using geospatial technology to help rough sleepers connect with service providers to programs that encourage residents to engage online with government effectively, this session will feature case study presentations that examine how digital technology can help deliver the best outcomes for public and social housing clients, and people experiencing homelessness.



Mr Lance Carden
Director Customer Service & Business Improvement, Housing NSW
Lance Carden is the Director of the Customer Service and Business Performance Unit, within Family and Community Services. He began his career as a youth worker in Western Sydney in 1996 where he worked with homeless children in crisis a... view
Mr Geoff Slack
Director, Strategy and Reporting, Housing SA
Geoff has been working for the SA public sector for nearly ten years, starting as an early career manager in 2008 and progressing through project management and policy roles to his current position as Director, Strategy and Reporting for t... view
Mr Anthony Pertl
Project Coordinator, Housing SA
Anthony Pertl has had a long and diverse career in the public sector, serving in a broad range of policy and technology change leadership positions for almost twenty years. He is currently a Project Coordinator at Housing SA leading housi... view
Mr David Spriggs
Chief Executive Officer, Infoxchange
David Spriggs is the CEO of Infoxchange, a not-for-profit social enterprise with the vision of ‘technology for social justice’. He is passionate about creating a more digitally inclusive society and the role technology can play in improving the efficiency a... view


Ms Leone Crayden
Executive Director, Q Shelter
Leone Crayden is the Executive Director Q Shelter, Queensland’s peak industry body for community housing and homelessness service providers. A hands on, highly skilled, and solutions focused Executive; Leone has demonstrated visionary leadership and outstanding performance in corporate management acro... view