If you can't find the answer to your question please email email@example.com or call 03 9660 2300 and ask for the Events team.
Are you taking abstracts?
The Call for Abstracts has now closed. Those that have submitted an abstract will be advised of the outcome mid-April.
What’s your cancellation policy?
Cancellations received in writing (firstname.lastname@example.org) to AHURI before Monday 11 September 2023 will be accepted and all fees refunded less an administrative fee of AUD $100. Click here to read the terms and conditions.
Do you have group discounts?
For bookings for three or more people there is a 10% discount off the registration fee. This discount does not apply to the conference dinner. Groups must be registered in a single transaction - the discount cannot be applied retrospectively to bookings. For further instructions and a sample NHC23 invoice, see here.
When do registrations close?
Super Saver rates close at 11.59pm on Sunday 30 April 2023. Early bird registrations are available until Friday, 30 June 2023. Standard in-person registrations close Sunday, 24 September 2023 and Standard Virtual registrations at 11.59pm, Sunday 8 October 2023.
Are we able to help promote the Conference?
Yes, please visit our Promote the Conference page where you can download images and text to help promote the National Housing Conference 2023 through your own channels.
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering. If you did not include these details when registering, please email our events team at email@example.com to let them know
What's included in the in-person registration?
Full in-person registration gives you access to all sessions, morning/afternoon tea and lunch each day, the Welcome Reception and Closing Networking Drinks. You also have access to all recordings (see Virtual registration for details).
What's included in the virtual registration?
All plenary sessions, three concurrent sessions in each block and the Think Tank sessions. Click here to see the program outline. We will advise closer to the conference which concurrent sessions will be virtual. All virtual sessions will be recorded and available to delegates exclusively for three months after the conference before the recordings are made public.
Do you have concession registration?
Yes there is a Concession registration for anyone holding a Commonwealth Health Care Card, Pension Card or who is a full time student. You will be required to provide a copy of the card when registering at the conference.
How do I activate my registration?
We are using a two-step registration process. The first step is to purchase a registration, such as Super Saver In-Person or Early Bird Virtual. Once you have paid for your registration, you will receive an email with a link and code and you will be asked to add all your details. For group bookings, you can purchase the required number of registrations and then provide the link to each individual in your group to use to complete their own details. If paying by invoice, the link won't be sent to you until payment is received.
How do I enter my details?
We are using a two-step registration process. The first step is to purchase a registration, such as Super Saver In-Person or Early Bird Virtual. The second step is called activating your registration. You will be sent an email with a link and code to activate your registration, this where you enter all your contact details, dietary requirements, any special requirements,and select the social events you wish to attend.
If I purchase an in-person registration, can I attend virtually?
Yes, all in-person delegates will have access to the online conference portal and be able to view the virtual sessions if you can't make it. All these sessions are being recorded and will be avaliable on demand afterwards.
Does everyone in my group booking have to be from the same organisation?
Group bookings can include people from the same organisation but different offices, or different organisations, as long as it’s three or more booked at the one time to receive the discount. Group bookings can include a mixture of in-person and virtual registrations.
Is the conference dinner included in the registration cost?
The Indigenous Business Australia NHC23 Conference Dinner is a separate cost to the conference registration. The cost is $160 for a two-course dinner and drinks and tickets are limited. It is best to book when registering for the conference but if you forget, please email firstname.lastname@example.org to have it added to your registration.
Are there any social events included in my registration?
There are two social events included in the full conference in-person registrations, and one for Tuesday only and one for Thursday only. On Tuesday 10 October there is the Welcome Reception being held in the Exhibition Precinct at BCEC. Also included is the Closing Networking Drinks on Thursday 12 October in the Plaza Terrace Room at BCEC. You need to book in when activating your registration.
Do I need special software to attend virtually?
No, you will not need any special software. You can participate in the conference over your preferred browser, although for a laptop it is recommended you use Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge. On any mobile device, use your preferred web browser.
Can my registration be used by multiple people?
Unfortunately you cannot share your registration with others.
Is there a one-day concession registration?
Concession registration can only be accessed for attending the full conference.
Can I transfer my registration?
Yes you can and the first transfer is free, any subsequent changes will include a $100 admin fee. Click here to read the terms and conditions.
Can I ask questions as a virtual attendee?
Yes, there will be live Q&A options during the conference sessions. The session facilitator may not ask every question as time may not permit, and they may combine a few questions that have the same theme.
When will I receive my conference virtual login information?
Your virtual conference login details will be sent in a separate email a few days before the conference and again at least one hour before the start of the conference.
If I miss sessions, can I still view them?
If you have registered as a Virtual Attendee then yes. Use the login details you used for the Conference as the portal is still open for all attendees. If attending in-person and the session is recorded, yes you will be able to view afterwards.
Will I be able to access the presentations?
You will be able to access the PowerPoint presentations for all sessions where they were used. These will be in the online platform that can be accessed by all virtual delegates and people attending in-person. For those attending one day, you will be able to access the presentations for only the day you're attending.
How can I access the presentations?
Where a speaker uses a PowerPoint presentation, this will be included in the online conference portal for delegates to access. If attending for one day only, you will only be able to access the presentations that relate to the day of your registration e.g. if you have a Tuesday only registration, you will only see Tuesyay's presentations (and recordings).
What if I don't feel well on the day?
If you don’t feel well on the day of, or the immediate days before the conference, please stay home. You can choose to transfer your registration to online or you can transfer to a colleague - please email email@example.com. Unfortunately no refunds will be issued after 11 September.
Will the recordings be available to the public?
The recordings of sessions will be exclusively available to NHC23 delegates for three months after the conference. After this time, they will be publicly available on our YouTube page.